Laura Bird bridal 

                  Hair & Make Up Artist - Floral Design       


Contact uS/TERMS & CONDITIONS




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weddingpackagesuk@yahoo.com 

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we look forward to hearing from you!


Many Thanks


Laura Bird Bridal
Professional Hair stylist, make up artist 
Floral Artist
07731026800
www.Weddinghairandmakeupwestmidlands.com

Studio Address


High St, 

Kingswinford

DY6 8AA


*Trials at our private studio are by appointment only. 

  






FAQ'S

Do I have to have trials for all of my bridesmaids or bridal party? 

 It largely depends upon you personally, and how meticulous you are with timing and accuracy. Having a trial for everyone ensures we know how long everything will take on the day itself, so we can schedule the morning precisely. Everyone’s hair varies in length and thickness so if your bridesmaids have very different hair types and are not all having the same hair style then a trial would definitely be recommended, as this can have an impact on the time it may individually take to get someone ready. Please also bare in mind that if some of your bridesmaids have particularly sensitive skin or other skin concerns/conditions, it is better to work out what make up will work for them before the day. It will also give us time to try more than one brand if necessary.
 Additionally it is worth keeping in mind if you decide not to have trials for everyone, that I do allow for a little extra time on the day for each person (purpose of extra charge) and try to judge it accordingly before hand as best I can. However there may be a slight increased risk that any artist may have to work faster to get everyone ready on time although this is often avoided by careful planning by the use of questions prior to the day. 

In any case it is usually compulsory for the bride to have a trial unless exceptional circumstances prevent this (i.e. The bride lives abroad/time doesn't permit).

What time will you start on the wedding day?

It is generally difficult to answer this question for certain prior to the trial, as the answer can vary depending on how may people there are for hair and make up, and what styles are chosen. I will time the entire session at the trial and take into account other members of the bridal party as accurately as possible by obtaining more information at the time. Just to give you a guide, it usually takes around 45 mins per person for both hair and make up with more natural make up/hair styles but it just depends - sometimes it can be less time or a little longer. There are lots of things to take into account such as style, hair texture, thickness, length and skin type etc. Please note that with my years of experience I am able to time things very accurately.

FAQ'S Related to COVID-19

If I need to postpone my wedding, will I get a refund?

In short, fees to reserve your date are non-refundable but are completely transferable as are any further payments you make towards the wedding day cost/s. You can transfer your booking to a new available date at no extra charge for the first date change although a small admin fee of £25.00 may be requested. In order to transfer your date, in the event that you do need to postpone, you will need to check availability with us individually before committing to a new date with other suppliers including venues and registrars, in line with our terms and conditions. This enables us to ensure availability for you. Please read our full terms and conditions for a full description of the cancellation or postponement policy. We always endeavour to do the very best we can to accommodate your new booking. 

If you have any questions or concerns regarding this information please contact: weddingpackagesuk@yahoo.com







TERMS & CONDITIONS

  • Corona Virus Message  (COVID-19) 

 Dear Brides, 

   I understand that right now is an uncertain and unsettling time with ever evolving information.  I would like to reassure you of my terms and conditions as I expect you may be reading this if you have already booked or paid a fee to reserve your wedding date and would like to know where you stand should you need to reschedule/postpone your booking with me. I haven’t changed my T’s and C’s and they are outlined clearly below but please be reassured that I will try my best to accommodate any adjustments that need to be made in the event that you need to postpone your wedding. However it is the responsibility of each client to ensure the booking complies with our terms and conditions.

  From a practical point of view, I have always operated to the highest standards with my kit with regards to cleanliness/hygiene and will continue to do so in compliance with current guidelines. Please be assured that I will not put my clients at any risk if any symptoms occur and ask that you also notify me of any symptoms you may have prior to any appointments. 


 I aim to be present for any upcoming weddings that are scheduled to go ahead unless restrictions out of our control are in place for businesses and traders from the government, in line with public health and safety guidelines. Understandably, most local businesses are uncertain as to how some other possible further restrictions will effect the services we provide in the future but I assure you every care will be taken on my part to ensure arrangements run smoothly as reasonably possible, providing they can go ahead by law.


Please see the existing postponement policy below. Please do not hesitate to contact me if you have any questions or concerns.


Kind Regards


...Stay safe!


Laura Bird Bridal 




T&C'S


By proceeding to book by way of paying a booking fee, you accept that you are entering into a contract for products or services with Laura Bird Bridal and you agree to be bound by the terms and conditions as outlined below. It is the clients responsibilty to read through these terms and conditions carefully before proceeding with the booking.

General Terms & Conditions 

(Applies to all products and services provided by Laura Bird Bridal)

  • Reservation fees to secure a wedding date are non-refundable. Wedding dates will need to be secured by paying a booking fee/deposit at the time of booking.
  • Wedding dates and/or appointments work on a first come, first serve basis.
  • Travel charges may apply depending on the location which you will need to enquire about otherwise travel costs will be added to your final balance automatically.
  • Wording or clarification to terms and conditions may be updated accordingly.

Postponements/Cancellations

  • In the event that you need to postpone your wedding or change the date due to exceptional unforeseen circumstances - You will be able to transfer your booking to a single new date free of charge (excluding a small admin fee that may be charged accordingly). Any additional date changes will require a new deposit to secure the date as well as an admin fee if applicable - payments already paid towards the day will also be transferred free of charge). However, your new booking may be subject to a service price increase or change up to date.
  • Date transfers are strictly subject to availability. It is therefore important that you notify Laura Bird Bridal as soon as possible of your intended date options, well in advance of booking the date. Every care will be taken to ensure you are able to transfer your booking, providing the date is available. If not, I will try my best to fit you around any existing bookings if you are able to be flexible with times and if it is possible, but this is not guaranteed. Again, in line with these terms and conditions, you will need to discuss these dates first so we can advise you further before you commit to a specific date elsewhere to ensure availability (this includes committing to dates with venues or registrars). 
  If you choose to go ahead with a date due to not checking available dates with us prior or where you are notified there is no availability for a specific date, then this is entirely the responsibility of the client and out of the control of Laura Bird Bridal. Please note that our lack of availability through no fault of our own for your new chosen date does not automatically result in a refund as it is the clients responsibility to make sure Laura Bird Bridal can accommodate a new date when it is not part of the original booking date, agreement and contract. However, at the discretion of Laura Bird Bridal another service or date that we can fulfil may be offered on another special occasion where by hair and make up/services may be applied will be considered (up to the amount you have paid towards the day). If you have already had your trial, any further payments are also non-refundable (Transferable only - up to one free date change). 
  • Your new booking may be subject to a service price increase or change up to date.
  • A new booking should not exceed more than two years from the original booking date.
  • Any cancellations or none agreed postponements complying with the above terms and conditions may result in the termination of your contract with Laura Bird Bridal. 

During this current global pandemic (COVID-19) - Once notified of a possible postponement, we are urging our brides to make sure their new booking complies with our terms and conditions.


Trials, Bookings & Payments

  • Trials are usually carried out on weekdays but can be arranged at weekends on occasional due to unavoidable circumstances at the discretion of Laura Bird Bridal. However, weddings always take priority at the weekends, so it is therefore advised trials are scheduled in the week where possible due to limited availability.
  • Trial appointments or times may need to be rescheduled in the event that it conflicts with a wedding booking. However, in this case, I will try and arrange this around a time most convenient for you. Deposits paid are to hold the wedding date, not trial appointments.
  • Your remaining balance is usually due at the trial once you are happy with everything unless otherwise agreed. There are no payments accepted on the wedding day unless an extra person is mutually agreed to be added on the day itself, time permitting.
  • Any additional people added to the booking prior to the wedding day will need to be paid for in full before the wedding. Any cancellations of people on the original booking form will be payable in full, if not notified 6 weeks prior to the wedding day. 
  • All bookings are to meet the minimum requirement's before deposits are paid - details are outlined when a price list is requested. I have the right to cancel a booking at any time if it fails to meet the minimum requirement agreed at the time of booking or if it otherwise conflicts with the terms and conditions as stated.
  •  An additional wedding may be booked on the same day. Please note that it is not unusual for hair/make up artists to have more than one client booked on the same day, especially over the weekend. Timing will be discussed accordingly and in advance if necessary.
  • Brides who are offered a single booking at the discretion of Laura Bird bridal (subject to availability/surcharge payable) will be booked on the basis that additional bridal bookings may be taken or that the client is willing to fit around an existing booking subject to timing.
  • Payment methods accepted: Cash & BACS (BACS Preferable)


Make up artist/Hair stylist - Service Cancellations 


Please be assured that we have never let a bride down on their wedding day due to illness or any other reason in all of our years of trading but we have to legally stipulate conditions in the event of there being any extreme circumstances that may effect our contract.


Cancellations by the makeup artist/hair stylist due to genuine, extreme or unavoidable circumstances including, but not limited to, problems affecting the makeup artists performance or their obligations (severe illness, accidents or otherwise) where no other suitable alternative can be arranged, a refund of any payments made towards the wedding day will be given to the client in due course. If the booking is directly affected by other circumstances beyond the control of the makeup artist including but not limited to severe weather conditions, acts of God, health or safety reasons, where possible the makeup artist will endeavour to rectify such situations as quickly and effectively as possible (i.e recommend another local stylist, offer alternative arrangement for services). However, it is advisable for the client to take out reputable wedding or event insurance to cover yourself financially against these situations as Laura Bird Bridal cannot be liable for circumstances out of its control. 


Social media & photography


Unless otherwise specified by the client, any professional or digital photos taken at the trial or on the wedding day may be added to the Laura Bird Bridal website and/or social media. If a professional photographer is hired, the makeup artist may obtain any images to be used for the website/social media unless stated otherwise. It is up to the client to notify Laura Bird Bridal against any restrictions involving the use of third party photography.


Contact Information & Confidentiality


All personal details taken by Laura Bird Bridal will be strictly kept confidential and safely stored on file for the purpose of the booking only. If you have any questions or concerns relating to your booking at any time, Laura Bird Bridal is not at liberty to discuss this with any other third party on your behalf or obligated to respond to any correspondence other than from the client who the contract is formed with at the time of booking. It is also unlawful/breach of contract for a client to share any personal information given by Laura Bird Bridal with any other third party unless permission is obtained.


Products & Responsibilities of the client


Prior to the trial, it is the responsibility of the client to inform the makeup artist of any known skin sensitivity to products or any other concerns that may affect the use of any equipment or products; all details are treated as confidential. This includes but is not limited to sensitivities, allergies and medical conditions. Where possible, the makeup artist will endeavour to select products that will suit your skin type according to the information you have provided. The makeup artist is not liable for any adverse reactions to products used. If the client or party feel they require a patch test for any products, this will need to be arranged in advance of the trial or wedding day by the client and charged according to the agreed fee.


CONTACT

If you would like further information on the Terms & Conditions outlined above, please contact weddingpackagesuk@yahoo.com